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61. Facilitadores da qualidade : requisitos e habilidades

by O'HANLON, Tim.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Pioneira, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01O364f] (1).

62. Guerras pela qualidade : os sucessos e fracassos da revolução da qualidade

by MAIN, Jeremy.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : CAMPUS, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M224g] (1).

63. Gerenciamento da qualidade

by BROCKA, Bruce | BROCKA, M. Suzanne.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16B8642g] (1).

64. O segredo da qualidade

by CONWAY, William E.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Marcos Cobra, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7671s] (1).

65. Fazendo acontecer na qualidade total : análise e melhoria de processos

by GALVÃO, Célio Arnulfo Castiglione | MENDONÇA, Mauro Marcio Ferreira de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G182f] (1).

66. Elements of effective governance : measurement, accountability and participation

by Callahan, Kathe.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Boca Raton : CRC, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 4.05C1563e] (1).

67. Managing performance : international comparisons

by Bouckaert, Geert | Halligan, John.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London / New York : Routledge, 2008Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11B755m] (1).

68. Managing quality

by DALE, Barrie G.

Edition: 3 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Malden, MA : Blackwell Publishers Inc, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16D1392m] (1).

69. Handbook of human resource management in government

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass, 1998Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.16H23617h] (1).

70. The politics of quality in the public sector : the management of change / editado por Ian Kirkpatrick e Miguel Martinez Lucio. --

by Kirkpatrick, Ian [ed.] | Martinez Lucio, Miguel [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Londres : Routledge, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.3570941 P7695] (2).

71. Gerencia da qualidade total : estrategia para aumentar a competitividade da empresa brasileira

by CAMPOS, Vicente Falconi.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Belo Horizonte : Fundacao Christiano Ottoni, Escola de Engenharia da UFMG, 1990Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C1989g] (2).

72. Auditoria da qualidade

by Gil, Antonio de Loureiro.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16G463a] (1).

73. Gerencia de processo : mais um passo para a excelencia

by ALMEIDA, Leo G.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14A447g] (1).

74. Recursos humanos e subjetividade

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Petropolis, RJ : Vozes, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05R3119r] (1).

75. Cultura organizacional e cultura brasileira

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.2C9683c] (1).

76. Aumentando sua produtividade

by HANKS, Kurt.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1997Title translated: Up yor productivity.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.11H2415a] (1).

77. Praticando os 5 sensos

by LAPA, Reginaldo Pedreira.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16L299p] (1).

78. Qualidade total : padronização de empresas

by CAMPOS, Vicente Falconi.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Belo Horizonte : Fundacao Christiano Ottoni, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C1989q] (1).

79. Os novos paradigmas : como as mudanças estão mexendo com as empresas

by Chiavenato, Idalberto.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.03C5327n] (1).

80. Arquitetura organizacional : a chave para a mudanca empresarial

by NADLER, David A | GERSTEIN, Marc S | SHAW, Robert B.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 1994Title translated: Organizational architecture designs for changing organizations.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14N137a] (1).

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